If you’re leading a service team in the HVAC or plumbing world, Synergy’s 2026 Service Operations Forum is the one event you won’t want to skip. From January 18–21st in San Antonio, this two-and-a-half-day experience blends leadership development, trade-specific strategies, and real-world tech conversations into one action-packed agenda.
Here are three reasons to join your peers in San Antonio:
1. Lead Smarter with Tools That Fit Every Situation
This year’s forum kicks off with The Leadership Fit Lab, a four-hour interactive session led by guest speaker Wyetta Ford. Designed for service leaders and project influencers, this workshop dives into how to flex your leadership style based on your team’s skill level, confidence, and commitment, not just personality. You’ll walk away with practical tools to direct, coach, support, and empower others across HVAC and plumbing service teams.
2. Get Real with Trade-Specific Breakouts
New for 2026: plumbing service leaders have their own dedicated track. HVAC and plumbing groups will split into targeted breakouts to talk KPIs, scheduling, client communication, staffing, and operational best practices. From PM efficiencies to on-call incentives and diversification strategies, these peer-led conversations are where members share what’s really working and what’s not.
3. Explore the Tech That’s Changing the Game
How are top contractors using AI, software platforms, communication tools, and vehicle tech to drive service success? This year’s Tools & Technology session explores dashboards, team communication apps, and more – helping you separate shiny objects from real ROI. You’ll also connect with Synergy partners during a dedicated Partner Fair and walk away with new ideas during the Mind Mingle exchange.
Whether you’re running HVAC service, leading plumbing ops, or managing teams across both trades, this event is built to help you grow your people, streamline your processes, and gear up for the future of service.
📍 Jan 18–21, 2026
📍 San Antonio, TX
📍 Register now: https://connect.synergysolutiongroup.com/events/2026-hvac-andplumbing-service-forum
