2018 Service Coordinator and Dispatch Forum

Event Description:

Join Synergy Solution Group in Atlanta, GA on March 21-23rd for the 2018 Service Coordinator/Dispatch Forum. This two day session will be packed full of best practices and ideas to help you improve the customer experience. We’ll kick things off with guest speaker Tim Reynolds who will focus on the key role that a dispatcher or service coordinator plays. We’ll share strategies on how to diffuse difficult/angry clients and how to juggle all the responsibilities that come with the role. You’ll leave this session with an action plan that will positively effect your productivity and profitability.


Synergy has contracted a block of rooms with the Grand Hyatt Atlanta at the discounted rate of $189/night. Once you’ve completed the registration we will add your name to the rooming list and will make your room reservation for you. A week prior to the meeting you will receive an email containing your hotel confirmation along with other details for the session.

Attendees should plan to fly into the Hartsfield-Jackson Atlanta International Airport, which is about 30 minutes away from the hotel.

Please let us know as soon as possible if you will be coming in early or staying later than the meeting dates. Hotel reservations are due one month prior to the session. Should you need to make changes to your arrival and/or departure dates we will make every effort to coordinate with the hotel. If the hotel is unable to make the changes you are responsible for any hotel fees.

To ensure we give the correct food and beverage count to the hotel, restaurants, and other partners, we ask that you make any cancellations at least a week prior to the session. Cancellations that occur less than a week prior to the session will be charged the full registration fee.

Registration deadline is Wednesday, February 14th.

For more information, event documents, and registration
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