2019 Service Operations Forum

Event Description:

Join Synergy Solution Group in New Orleans on January 27-31st for the 2019 Service Operations Forum. The session will focus on the people, processes, and technologies Synergy members utilize within their organizations. This year’s session will incorporate interactive, large group discussions, small peer-to-peer breakouts, Synergy Showdowns, and a Partner Fair. You’ll learn new ways to strengthen relationships between the office and the field, hear ideas on how to maintain the same level of service as you grow, and more!


  • Sunday, January 27th – 7:00pm – Welcome/Dinner Reception
  • Monday, January 28th – 8:00-4:00pm – Meeting, 6:15pm – Group Dinner
  • Tuesday, January 29th – 8:00-4:00pm – Meeting, Free Night
  • Wednesday, January 30th -8:00-4:00pm – Meeting, 6:15pm – Group Dinner
  • Thursday, January 31st – Travel Home


Synergy has contracted a block of rooms with the Loews New Orleans at the discounted rate of $199/night. Once you’ve completed the registration we will add your name to the rooming list and will make your room reservation for you. A week prior to the meeting you will receive an email containing your hotel confirmation along with other details for the session.

Attendees should plan to fly into the Louis Armstrong New Orleans International Airport (MSY), which is around 25 minutes away from the hotel.

Please let us know as soon as possible if you will be coming in early or staying later than the meeting dates. Hotel reservations are due one month prior to the session. Should you need to make changes to your arrival and/or departure dates we will make every effort to coordinate with the hotel. If the hotel is unable to make the changes you are responsible for any hotel fees.

To ensure we give the correct food and beverage count to the hotel, restaurants, and other partners, we ask that you make any cancellations at least a week prior to the session. Cancellations that occur less than a week prior to the session will be charged the full registration fee.

Registration deadline is Thursday, December 20th

For more information, event documents, and registration
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