Our Technical Ask a Peer tool continues to prove that collaboration isn’t just a buzzword—it’s a real advantage for Synergy members. By tapping into the collective experience and inventory of our member network, Synergy companies are solving problems faster, sourcing hard-to-find parts, and supporting each other when it matters most.

Here are a few recent examples of how members have used Synergy’s Technical Ask a Peer to find real solutions:

Sourcing a Critical Chiller Part
A West Coast member was up against a two-month lead time on a key chiller component needed to keep a project moving. After posting to Synergy’s Technical Ask a Peer, a fellow member in the South stepped in with the part in stock—helping to avoid delays and get the job done.

Locating Hard-to-Find Wall Sensors
An East Coast member was told by their supplier that a specific type of proprietary wall sensor was no longer available. Not ready to give up, they posted to Synergy’s Technical Ask a Peer. One of their fellow peers responded quickly and had what they needed, turning what felt like a dead-end into a success.

Finding an Alternative for a Backordered Motor
When a motor critical to a repair was on backorder for over a month, a Southeast member turned to Synergy’s Technical Ask a Peer and got help from their peer who found an alternative. Although the original part ended up arriving sooner than expected, the effort and quick response didn’t go unnoticed. As the member shared, “Ask a Peer is sometimes something I forget is a resource in my back pocket. I didn’t get the part, but the energy put forth to assist me was phenomenal!!”

These are just a few of the ways Synergy’s Ask a Peer is helping members solve problems and support each other every day. If you haven’t used the tool yet, we encourage you to give it a try—you never know who might have the solution you need!