Hawks and Company had Woody Woodall come in for some customer service training in March.

In April Pacific Rim setup six sessions over three days with Steve Thomas for their entire service division (field & office) including their Los Angeles offices.

Check out the article from the ACHR NEWS about Synergy’s 2018 Service Operations Forum

We’re excited to announce Mike Nichols with ACIS and Sal Tortorici with Yearout as our newest Synergy Board members.

Synergy hosted a Service Coordinator and Dispatch Forum last month in Atlanta, GA. Sixty eight percent of the attendees were current dispatchers or service coordinators.

Dan Schulthesis, Jr. (Atlantic Constructors) wanted to see examples of what other Synergy members are using for their service vehicles and other specialized equipment they’re using. We’ve collected more than 85 pictures and uploaded them to OneHub for members to see.

BP Group’s Intrapreneur Committee (IC) hosted their first “Let’s Get Together” dinner earlier this month with around 40 employees in attendance.

Synergy hosted a Service Coordinator and Dispatch Forum on March 21-23rd in Atlanta for 36 attendees from 23 companies.

Synergy is very excited to announce that Kathy Gausselin has joined our team as our Member Support Specialist.

Bill Van Winkle and Ryan Grady (CSE) spent the day with Jim Greim (Hawks and Company) to see how they estimate and look at VRF projects.

Did you know that more than 30 percent of Synergy members are part of peer or MIX groups? We love how committed our members are to learning and sharing with their peers. We had the opportunity to hear from some of these members about the differences between the two and why they’re part of both.

Millennials are no longer the youngest people in the workforce. How are you recruiting the next generation? In his quarterly column, award winning author and speaker Bob Wendover describes this transitional time we’re entering and gives tips, which are specific to our industry, to help connect with this new generation (often referred to Generation Z or iGeners).

Our very own Julie Bishop made a visit to Baker Group last week. She spent time touring the facility with Dale Drent (Baker Group) in preparation for our 2018 Construction Forum happening April 22-26th at their facility. In addition to seeing Baker’s new facility we’ll also answer these six questions at the session

It’s a challenging world for a dispatcher. They’re getting less of an opportunity to build relationships with their technicians as mobile solutions allow for more of our field to complete more tasks without having to come into the office.

Synergy hosted one of the largest meetings we’ve ever done last month in Frisco

Ask a Peer questions aren’t just for Synergy meetings.

Like many Synergy members across the country, Atlantic Constructors is always looking for new ways to recruit and retain great employees.

Synergy is excited to announce our newest Member – Galgon HVAC & Mechanical Service (Atlanta, GA)