- January – Started the year in Frisco, TX with 66 attendees at the 2018 Service Operations Forum
- February – Added our first new member when Galgon HVAC and Mechanical Service (Atlanta, GA) joined the group
- March – Hosted 36 members at the 2018 Service Coordinator and Dispatch Forum in Atlanta and added Kathy Gausselin to our Synergy Team
- April – Celebrated 2 years together as Synergy, Mike Nichols with ACIS and Sal Tortorici with Yearout were voted onto the Synergy Board, Synergy was featured in an article in the ACHR NEWS, and we hosted 40 members at our 2018 Construction Forum in Ankeny, IA
- May – Added two new members when Interstate Mechanical Service (Knoxville, TN) and Brooks Building Solutions (Jacksonville, FL) joined the group
- June – Kicked off the summer by sending a special, shareable treat to all of our members and hosted 29 members at the 2018 Financial Forum in Rosemont, IL
- July – Distributed more than $14k in rebates to members through our partnership with Milwaukee Tool, hosted three webinars with Trane to walk members through ComfortSite and their 360 App, and also hosted a webinar with Brad Buxton of Northwest Community Hospital on the rising health care costs and employer options to manage them
- August – Added a new member in Oklahoma when Oklahoma Chiller(Tulsa, OK) joined the group and the Financial Think Tank announced that Synergy’s Financial Benchmarking Tool would be rolled out at the Executives Forum
- September – 50 members travelled to Chicago for the 2018 Sales Summit
- October – 57 members attended the 2018 Leadership Forum in Clearwater Beach, FL, Prairie Mechanical (Omaha, NE) joined the group, Woody Woodall hosted the first Soft Skills Webinar for Technicians, and Synergy’s R&D Task Force put together best practices webinars on Full Coverage Agreements and Culture Index
- November – Woody Woodall hosted the second Soft Skills Webinar for Technicians, 49 members attended the 2018 Executives Forum in Aruba, Baker Group won the 2018 Peer of the Year Award, and Just Service (Greendale, WI) joined the group
- December – Woody Woodall hosted the third Soft Skills Webinar for Technicians