
On April 18th, Synergy hosted a follow-up call, facilitated by Steve Thomas. This call brought together 16 field supervisors who participated in the in-person 2024 Field Supervisors Forum to continue the dialogue on leadership excellence within the HVAC industry.
The follow up call with Steve focused on vital leadership qualities, including the importance of personal development and the ability to adapt communication styles to different situations. The concept of radical ownership was discussed at length, emphasizing the importance of leaders taking complete accountability for their actions and their team’s performance.
Participants also shared insights and learnings from previous sessions, particularly on strategies to create a positive work environment and enhance team dynamics. Additionally, the value of assertive communication was highlighted, underscoring its effectiveness in leadership roles.
Special thanks to Steve Thomas for his dedication in helping us shape a more empowered and effective leadership community within Synergy.



