A special Synergy shoutout to Synergy Partner Rob Brosnan with National Compressor Exchange who is celebrating 30 years in the industry. We got the chance to catch up with Rob as he reflects back on the past 30 years.
1 – How did you get started in the industry?
I started in 1989 working in the parts department for an older remanufacturing company that is no longer in business. My background was mechanical as I owned a service station in Brooklyn when I first was married. From the parts department I moved into customer service & sales. I always had a good personality so sales became my favorite area to work in.
2 – What’s been the thing that’s changed the most over the past 30 years?
I would say that the thought process for the mechanic has changed dramatically over the years. There was a time when compressors would be worked on in the field. Change valve plates, even go as far as changing out internals on larger compressors. Nowadays its just change the compressor without really diagnosing the root cause of failure. There are still many companies that instill that thought process in their mechanics, however much fewer than years ago.
3 – What are you most looking forward to for the future of NCE?
I am excited mostly about the growth of my company. We have expended our internet business greatly over the past few years. We have grown our Screw replacement department to a state of the art division. That the OEMS would be proud of. Also that we have continued to expand throughout the USA -opening new branches and partnering with great organizations like Synergy. The future looks bright and National Compressor Exchange is a shining example of what solid ownership with attention to detail and customer service anything is possible.
About NCE: Since 1978, National Compressor Exchange (NCE) has strived to bring you the finest remanufactured compressors available. Our endless pursuit for perfection, quality and competitiveness has made us the largest independently owned and ISO Certified compressor remanufacturer in the world.
