We followed up with the members who attended our 2022 Leadership Forum last September to see if they accomplished the goals they wrote down on their action plans. Check out these four success stories:

1. Nick Davis (MSD) – After getting back from the meeting in Denver, Nick wanted to find a way to incorporate Colors so team members can understand different personality and communication styles. “We created a Color Leadership Team within our Microsoft Teams platform allowing all team members to see everyone’s colors,” said Nick. “This has been the biggest game changer allowing all team members to celebrate all team members differences!”
2. Drew Schon (Five Star Mechanical) – Drew had wanted to start working on his listening skills. He said he wanted to work on letting others talk instead of jumping in to give an answer and shared with us a few examples of how he’s putting this into practice. “One of our team members walked in with an issue and I listened and said, ‘What do you think we need to do with this issue?’” Drew said. “My answer was going to tell him that he got this, but instead we talked it through and got an answer (and probably not the answer I would have had).”
3. Brian Sen (Oahu) – Brian attended the meeting with ten (yes, you read that right) of his team members. The Oahu team has been working with Steve Thomas to help roll out the culture of team work with their managers and Brian shared how things are going. “By the end of 2023 everyone at our company in a leadership forum would have had attended at least one Synergy Forum related to leadership,” said Brian. “It’s pricey, travel and union time, but the effect of mixing our staff with the other experienced people is priceless!”
4. Lloyd Thomas (HMC) – Lloyd’s takeaway was to schedule one-on-one time with his team to try to get to know them better. When we asked him how this was going he said that he had reached out to five team members so far to do these including one employee who has been with the company for many years. “The team member I reached out to doesn’t typically get to leave the office at all. He’s always wiling to do whatever is needed and helps me support our techs,” said Lloyd. “When I spoke with him and mentioned I had already had approval from his boss to take him out to lunch at Top Golf his voice cracked in response and appeared overwhelmed at the notion. We are scheduled to do this next week!” Lloyd even shared some of the questions that he likes to ask which include the following:

What hobbies do you like?

Where are you from originally?

Have you ever worked outside of the HVAC industry?

How long have you been married?

What are your kids/grandkids names and ages?

Where do you like to vacation most?

What is on your bucket list?

Do you or did you ever play sports?

Do you go to Church?

Did you accomplish what you’d hoped when you left the meeting?  If not, how can we help you?

If you completed your action plan, congratulations! Email Julie with your success story.